Privacy Policy of Oral Health Solutions Dental Group

Effective Date: January 1st, 2024

1. Introduction

At Oral Health Solutions Dental Group, we are committed to maintaining the confidentiality, security, and accuracy of our patients’ personal information. This Privacy Policy outlines the practices we follow in protecting your personal information, in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Collection of Personal Information

We collect personal information about our patients, such as name, contact information, health history, and payment details, directly from our patients or their legal guardians. This information is collected for the purpose of providing dental care and services, managing our patient relationships, and as required by law.

3. Consent

By providing personal information to our practice, you consent to the collection, use, and disclosure of your information in accordance with this policy. We will obtain explicit consent for any use or disclosure of your personal information for purposes beyond those for which it was initially collected unless required or permitted by law.

4. Limiting Use, Disclosure, and Retention

Your personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. We will retain your personal information only as long as necessary for the fulfillment of those purposes or as legally required.

5. Accuracy

We will make reasonable efforts to ensure that your personal information is accurate, complete, and up-to-date as necessary for the purposes for which it is to be used.

6. Safeguards

We have implemented security safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. This includes physical, organizational, and technological measures.

7. Openness

Our practice will make information about our policies and practices relating to the management of personal information readily available to individuals.

8. Individual Access

Upon request, we will inform you of the existence, use, and disclosure of your personal information and give you access to that information. You can challenge the accuracy and completeness of the information and have it amended as appropriate.

9. Addressing Complaints and Questions

Any questions or concerns regarding our management of personal information should be directed to our Privacy Officer at team@ohsdentalgroup.com. We will investigate and respond to concerns about any aspect of our handling of personal information.

10. Changes to this Privacy Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to our website.

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Accessibility Policy of Oral Health Solutions Dental Group

Effective Date: January 1st, 2024

1. Commitment

Oral Health Solutions Dental Group is committed to ensuring a barrier-free environment for all our clients/customers, employees, and visitors. This commitment extends to creating an inclusive, accessible environment that complies with the Accessible Canada Act (ACA). We recognize the diverse needs of all individuals in accordance with the principles of dignity, equal opportunity, and inclusion.

2. Feedback Process

Oral Health Solutions Dental Group welcomes feedback, including feedback about the delivery of services to persons with disabilities. Feedback can be provided via email, phone, or in person. We will ensure our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, upon request.

3. Accessible Formats and Communication Supports

Upon request, Oral Health Solutions Dental Group will provide or arrange for the provision of accessible formats and communication supports for persons with disabilities, in a timely manner that takes into account the person’s accessibility needs, and at a cost that is no more than the regular cost charged to other persons.

4. Information and Communications Technologies

Oral Health Solutions Dental Group will ensure that its information and communications technologies (ICT), including websites, are accessible and are provided in accessible formats or with necessary accommodations that meet the accessibility requirements under the ACA.

5. Employment

Oral Health Solutions Dental Group is committed to fair and accessible employment practices that attract and retain talented employees with disabilities. This includes providing accommodations throughout the employment lifecycle, from recruitment to retirement.

6. Modifications to This or Other Policies

Any policy, practice, or procedure of Oral Health Solutions Dental Group that does not respect and promote the principles of dignity, independence, integration, and equal opportunity for people with disabilities will be modified or removed.

7. Questions About This Policy

This policy aims to achieve a fully accessible environment for our clients/customers, employees, and visitors. If anyone has a question about the policy, or its purpose is not understood, please contact Oral Health Solutions Dental Group.